Shipping policy
At Direct Film Prints, we strive to ensure that your orders are processed and delivered efficiently. Please read our shipping policy for information on shipping methods, costs, and delivery times.
Shipping Methods
We offer a variety of shipping options to meet your needs, including standard and expedited shipping. All shipping methods and their respective costs will be displayed during the checkout process.
Shipping Costs
Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination. You will see the total shipping cost at checkout before you complete your purchase.
Processing Time
Order Processing:
Orders are typically processed within 1-3 business days. During peak times or for large orders, processing may take longer. Custom orders may also require additional processing time.
Delivery Time
Standard Shipping:
- Delivery within the continental United States usually takes 3-7 business days after the order has been processed.
Expedited Shipping:
- Expedited shipping options are available for faster delivery. Delivery times vary based on the selected shipping method and destination.
Shipping Destinations
We currently ship to addresses within the United States. Please contact us if you need shipping to an international address, and we will do our best to accommodate your request.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.
Shipping Restrictions
Certain items may have shipping restrictions due to size, weight, or destination. If there are any restrictions on your order, we will notify you as soon as possible.
Delayed or Lost Shipments
While we strive to ensure timely delivery, occasional delays can occur due to unforeseen circumstances such as weather conditions or carrier delays. If your order is significantly delayed or lost, please contact us at 765-346-6776 or justindrake142@yahoo.com, and we will work with the carrier to resolve the issue.
Damaged Items
If your order arrives damaged, please contact us immediately with photos of the damaged items and packaging. We will arrange for a replacement or refund as appropriate.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please contact us:
Email: justindrake142@yahoo.com